Tech & Wi-Fi Resources

Last updated: 7.21.2020

NOTE: The companies listed on this page are provided as a courtesy only. LLCA has no affiliation with these companies, nor do we make any recommendations.

At a time in which remote learning has become the norm, it has become clear that home Internet service is not a luxury, but a necessity. As is the case in many pockets of Western North Carolina, LLCA realizes that this presents challenges for some families to obtain reliable Internet or even reliable cell service. While the school wants to help in any way for which we are staffed and equipped to do so, the limits of staff capacity require that families work in partnership with the school and assume responsibility for those issues that the school is not equipped to address.

Specifically, families are expected to address the following Five Connectivity Elements of our Distance Learning partnership:

1. ESTABLISH HOME INTERNET SERVICE: (This is a family responsibility).

Possible providers include the following (depending on your location):

    • Skyrunner (fixed wireless service in several areas) Phone: (828) 258-8562
e-mail: connect@skyrunner.netwww.skyrunner.net
    • AT&T Fixed Wireless (Rutherford County) Phone: (877) 990-0041
www.att.com/internet/fixed-wireless
    • Windstream (Polk County) Phone: (855) 382-2182
www.kineticinternetdeals.com
    • Charter-Spectrum (Polk & Rutherford Counties) Phone: (855) 243-8892
www.spectrum.com/internet-service/north-carolina
    • Northland Cable (Tri-Cities & Lake Lure) Phone: (828) 245-1633
www.yournorthland.com/forestcity
    • Morris Broadband (Hendersonville) Phone: (828) 692-3278
www.morrisbroadband.com
    • AT&T Wireless (Cellular – many areas) Phone: (888) 333-6651
www.att.com/wireless
    • Verizon Wireless (Cellular – many areas) Phone: (800) 837-4966
www.verizonwireless.com
    • T-Mobile/Sprint (Cellular – various areas) Phone: (800) 866-2453
www.t-mobile.com
    • US Cellular (Cellular – various areas) Phone: (888) 944-9400
www.uscellular.com
    • Carolina West Wireless (Cellular – Rutherford County) Phone: (800) 235-5007
www.carolinawest.com
    • HughesNet (satellite) Phone: (844) 737-2700
www.hughesnet.com
    • ViaSat (satellite) Phone: (844) 702-3199
www.viasat.com/internet

2. ESTABLISH A HOME WI-FI SYSTEM (This is a family responsibility).

Possible help with home technology include the following:

  • Connor Computer Consultants (Rutherford & Polk County)
Phone: (828) 287-0003 e-mail: ncservice@theccc.uswww.theccc.us
  • Carolina Computer Solutions (Polk County)
Phone: (828) 894-6169 e-mail: help@ccspolk.comwww.ccspolk.com
  • High Tech House Call (Polk County)
Phone: (828) 859-6928 e-mail: service@hightechhousecall.comwww.hightechhousecall.com
  • Echo Data Systems (Hendersonville)
Phone: (828) 693-4907 e-mail: echodatasystems@gmail.comwww.echodata.net
  • Mountain Computer Service & Repair (Hendersonville) Phone: (828) 290-9620
www.mountaincomputer.net

3. CONNECT DEVICE (computer and/or tablet) TO HOME WI-FI SYSTEM. (This is a family responsibility).

  • See the service providers listed above.

4. DOWNLOAD AND INSTALL THE GOOGLE CHROME BROWSER. (This is a family responsibility.)

5. GO TO WWW.GOOGLE.COM AND SIGN INTO YOUR LLCA-ASSIGNED GOOGLE ACCOUNT

Internet & Wi-Fi FAQs:

Q: How do I connect a Chromebook to our wireless network at home?

A: Google's Guide on How to Connect to Wi-Fi on a Chromebook.

Q: Who are some internet providers I can contact if I need internet services at home?

A: See list above

Q: Who do I get in touch with if I need a hotspot?

A. Review the list to the left. Click on it to print it.

Q: How do I log into NCEdcloud?

A: Log on to NCEdcloud here

Q: Where can I reset my NCEdcloud Account?

A: Contact the school via Email or by phone at 828-625-9292, Ext. 101. Login info is sent home with students when school starts.

Q: Can other parents see what is being shared through Google Classroom?

A: Here is a great FAQ for understanding what Google Classroom is and how it works

Q: What if I need help with Google Classroom? A: Call the school at 625-9292, and press zero

Q. How do I retrieve my child’s Username & Password?

A: Teachers can supply this information. To reset a student's password please contact the school office via email.